Consumer protection
Health risks can arise from facilities, products or food. It is the task of
consumer protection to identify these risks and thereby protect the health of
consumers.
Consumer Protection, Compliance and Rights
Everyone has equal rights: here you will find information and services that
your company can use to assert its rights and check adherence to rules – from
reminders about outstanding claims and the right of appeal, to petitions and
complaints.
Complaints and petitions
A spirit of competition invigorates business. But to avoid socially and economically harmful excesses, there are rules of conduct for business. If you believe or suspect you are being subjected to misconduct, you can find relevant government services and contacts here.Court decisions
No resolution in sight? There are conflicts that companies cannot resolve on their own; in such cases, they have to turn to a court. Here you can find information and government services regarding justice and your rights.Collecting debts
Your company depends on reliable payment from your customers. Are you having problems with customer payments? There are a variety of instruments to collect outstanding debts. Here you will find government services surrounding debtors and reminders for outstanding claims.The right of appeal in administrative proceedings
Fair and enforceable rules provide the foundation for economic growth and prosperity. Properly functioning competition is in the interest of both consumers and companies. Here you will find an overview of government services regarding the right of appeal.