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Consumer Protection, Compliance and Rights

Everyone has equal rights: here you will find information and services that your company can use to assert its rights and check adherence to rules – from reminders about outstanding claims and the right of appeal, to petitions and complaints.

  • Complaints and petitions

    A spirit of competition invigorates business. But to avoid socially and economically harmful excesses, there are rules of conduct for business. If you believe or suspect you are being subjected to misconduct, you can find relevant government services and contacts here.

  • Court decisions

    No resolution in sight? There are conflicts that companies cannot resolve on their own; in such cases, they have to turn to a court. Here you can find information and government services regarding justice and your rights.

  • Collecting debts

    Your company depends on reliable payment from your customers. Are you having problems with customer payments? There are a variety of instruments to collect outstanding debts. Here you will find government services surrounding debtors and reminders for outstanding claims.

  • The right of appeal in administrative proceedings

    Fair and enforceable rules provide the foundation for economic growth and prosperity. Properly functioning competition is in the interest of both consumers and companies. Here you will find an overview of government services regarding the right of appeal.

  • Consumer protection

    Health risks can arise from facilities, products or food. It is the task of consumer protection to identify these risks and thereby protect the health of consumers.

Services in Consumer Protection, Compliance and Rights