Passport issue provisional
Source: BUS Rheinland-PfalzA temporary machine-readable passport will only be issued if the time even for issuing an express passport (production time on working days within 72 hours) is too short and it can no longer be handed over in time before the first use. The urgency must be proven by means of suitable documents. The validity is limited to a maximum period of 12 months.
New from May 2025:
From May, only digital photos will be permitted for new ID documents. The photos will be taken directly at the Citizens' Registration Office (fee: EUR 6.00) or by certified photographers. Photographs on paper will no longer be accepted. Self-made photographs are not permitted.
You must come in person to apply for a passport (e-passport). The application will be completed on the spot with the clerk. All you have to do is sign it.
The personal appearance is essential because of the handwritten signature on the application form and the identity check. You can prove your identity with an official photo ID. This is usually the identity card or the previous passport.
However, the passport can also be collected by a person authorized in writing who must provide proof of identity.
Contact the passport office in your municipality of residence.
- current biometric photo, in passport format (45 x 35 mm) in portrait format, frontal photo without border, without headgear and without covering the eyes
- previous passport
- identity card
- a civil status certificate (birth/marriage certificate) may be required, e.g. if the spelling of the name is unclear
Important note: Please find out which document you need for your destination country before visiting the Citizens' Registration Office. You can obtain information on this from the authorities of the destination country or without obligation on the homepage of the Federal Foreign Office. Please note that the Citizens' Registration Office cannot provide any information.
- old identity card or passport;
- a current photograph (suitable for biometrics)
A self-service terminal is available at the Citizens' Office, which digitally captures your photo and signature and forwards them to the clerk for further processing. This service costs 5 euros - important: no photo will be printed out! Please note that the self-service terminal is not suitable for babies and small children.
Fee: 26,00 EURPayment in advance: noFor the issue of a temporary passport.
Fee: 26,00 €
It is not possible to extend the period of validity.
The period of validity of the temporary ID card and passport is determined taking into account the purpose of use (maximum three months)
- the temporary passport is valid for a maximum of one year.
Processing is usually immediate.
It is not permitted to subsequently change the name in the temporary passport. The loss of a temporary passport must be reported immediately.
Information on entry requirements for various countries and further information on the destination can be found on the website of the Federal Foreign Office.
- The provisional documents issued by the Koblenz Citizens' Office are state of the art and machine-readable.
- The temporary passport is not accepted as an entry document to the USA and the United Arab Emirates (Dubai) without a visa!
Your responsible office:
Stadt Koblenz - Bürgeramt (Bürger- und Standesamt)
The nearest bus stop is Zentralplatz.
Paid parking spaces are available in the immediate vicinity in the Forum Mittelrhein parking garage and in the Schängel-Center parking garage.
Dogs and other pets are not permitted in the premises of the Citizens' Office and the Service Center. Guide dogs for the blind are excepted.
Means of payment at the Citizens' Office:
Preferably cashless by card or smartphone, but also cash.
Visitor address
56068 Koblenz
Building access
Contact
Telephone
Fax
Website
Opening hours
Please note:
On 02.07.2025 the Citizens' Office and the service point will be closed all day.
Please plan your visit for another day.
Appointments can generally be made for the following times:
Mon.08:00 - 12:30
13:30 - 15:00
Tue.
08:00 - 12:30
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Wed.
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13:00 - 17:30
Thu.
08:00 - 12:30
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Fri.
08:00 - 12:30
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Note: Please make an appointment online! It
is
also possible to make an appointment by telephone.
TheThe entrance to the Citizens' Office is located at Willi-Hörter-Platz 1 (main entrance to Town Hall Building I). Barrier-free access is possible via the inner courtyard.
You can reach us by telephone Monday to Friday from 8:00-18:00 (129 7000 or 115).
Further information - also about our service center (consultation without appointment possible for a limited range of tasks) - can be foundhere.
Many services can also be completed in writing or online. Please refer to this homepage (online services).