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mixins.searchInfo_searchTermReport the theft of your own identity card

Report the theft of your own identity card

Source: Serviceportal Rheinland-Pfalz

As a German citizen, you are required to have an identity card from the age of 16 if you do not have a valid passport. Any theft of your identity card must be reported to the Bürgeramt or the police. If you do not do this, you are acting irregularly.
After reporting it, you can apply for a new identity card. If you have a valid passport, you do not have to apply for a new identity card.
If you report the theft to your local citizens' registration office or the police, the online ID card will be blocked at the same time.
You can also have your online ID card blocked yourself by telephone.
The blocking ensures that any attempt at misuse is detected immediately. After the blocking, it is no longer possible to use the online ID card function of your ID card or to have it read on site.
You can only have the signature function blocked by the provider of your signature certificate.




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Your responsible office:

Bürgerservice

The citizens' service of the state capital Mainz offers many services. These include, for example, registration certificates, identity documents, certification of documents and certificates as well as statistical surveys.

Address

Kaiserstraße 3
55116 Mainz
Remark:
Kaiserstraße townhouse Lauteren wing

Postal address

Postal address 3620
55026 Mainz

Contact

Telephone

06131 123820

Fax

06131 122775

Opening hours

If you would like to speak to us in person, please make an appointment in advance.

The opening hours of the Citizens' Service in the Citizens' Office are

Monday: 8 a.m. to 12.30 p.m. and 2 p.m. to 6 p.m.
Tuesday: 8 a.m. to 12.30 p.m. and 2 p.m. to 5 p.m.
Wednesday: 7.30 a.m. to 1 p.m.
Thursday: 7.30 a.m. to 1 p.m.
Friday: 7.30 a.m. to 1 p.m.

Appointment customers should present the appointment confirmation sent to them by e-mail at the information desk. They will then be granted admission. Please arrive punctually for your appointment, i.e. not too early, but also not late. This is the only way to guarantee the security measures.

Please note that almost all services can also be provided at the local offices.

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