Single authority number 115

You can use 115 to get answers to the most common public authority queries. It doesn't matter which authority, administrative level or responsibility is involved. For example:

• I have bought a new car, when is the registration office open?
• Where can I apply for my new ID card?
• How can I apply for BAföG?
• Where can I obtain information from the population register?
• How do I register a business?

The aim of 115 is to answer your questions at the first point of contact. If this is not possible, you will receive a response within 24 hours during service hours, either by e-mail, fax or callback. This is guaranteed by the 115 service promise.

The time-consuming search for responsibilities and individual telephone numbers is no longer necessary. Most inquiries can be answered immediately so that you do not have to contact the administration a second time with the same request. Unnecessary visits to the authorities are avoided.

For deaf and hearing-impaired people, 115 can be reached via a sign language telephone.