Pick up identity card
Source: BUS Rheinland-PfalzYou usually pick up your ID card at the Bürgeramt where you applied for it. You can also authorize a representative to collect the ID card with a power of attorney that also contains instructions on how to obtain the PIN letter.
If you have not received a PIN letter, you can only pick it up in person and not with a proxy.
Only this Bürgeramt can tell you whether you need to make an appointment to pick up your ID card or whether you need to follow any other instructions regarding the time of pickup.
The PIN letter will be sent directly to your registration address. If you do not have a residential address in Germany, the PIN letter can also be sent to the issuing Bürgeramt. In this case, you will receive the PIN letter there on the day you pick up your new ID card.
The PIN letter contains a five-digit transport PIN, an unblocking number (PUK) and a blocking password. You can use the transport PIN to set a six-digit PIN of your own choice. You need this six-digit PIN to identify yourself online with your ID card.
You can hand in your old ID card when you pick it up, or you can have it cancelled if you want to keep it as a souvenir. If you have lost your old ID card, fill out a notice of loss.
You can also authorize another adult in writing to pick up your ID card. You can find the authorization form online via the ID card portal. To pick up your child's ID card, you only need the authorization if the child is already 16 or older.
You can pick up your new ID card at the Bürgeramt where you applied for it:
- Before you can pick up your new ID card, the PIN letter is usually sent to your registration address. In the PIN letter, you will find the transport PIN and a blocking password. In exceptional cases, the PIN letter can be sent directly to the Bürgeramt.
- You can find out when the ID card can be picked up when you apply or ask at the Bürgeramt. If you have not received a PIN letter, you can still pick up your ID card if you assign a six-digit PIN of your own choice directly when you pick it up.
- You pick up your new ID card at the Bürgeramt where you applied for it.
- You will find out whether you need to make an appointment to pick it up when you apply, or you can ask at the Bürgeramt.
- Upon presentation of your old ID card, the new ID card will be handed over to you. If you would like to keep the old ID card as a souvenir, the document can be returned to you invalidated.
- If you have lost your old ID card in the meantime, or if it has been stolen, fill out a loss report.
- Before handing over the new ID card, you must explain to the authorities whether you have received the PIN letter and confirm this with a signature.
- If the PIN letter was sent directly to the Citizens' Registration Office, the PIN letter will be given to you there. You confirm receipt with a signature.
- You will be informed about the online ID card function by the authority staff.
- When you receive your new ID card, you have the option of assigning a six-digit PIN of your own choice and thus making the online ID card function (online ID card) immediately ready for use. You can also set the six-digit PIN yourself at any time and at home using, among other things, a suitable NFC-enabled smartphone as well as the PIN letter and the ID card app2.
- If you have not received the PIN letter and it has not been sent to the ID card authority, you must - if you wish to receive the ID card - set a six-digit PIN of your own choice and you will be given the blocking password by the authority staff. Otherwise, a fee-free reclamation order will be initiated.
- Finally, you confirm receipt of the new ID card with your signature.
- An authorized adult person can be entrusted with the collection. This person must identify himself/herself and submit a written authorization for collection with the following additional statement: "PIN letter received". You can find a form for this authorization online on the ID card portal.
Please contact the identity card authority in your place of residence.
The new ID card is ready for collection at the citizen's office where the ID card was applied for.
- Your old identity card document (exception: old identity card is no longer available due to loss/theft).
- In case of representation: power of attorney for the collection of an identity card
There are no costs involved.
There is no deadline.
There are no clues or specifics.
29.08.2024
The text was automatically translated based on the German content.
Your responsible office:
Stadt Germersheim - Ordnungs- und Sozialverwaltung
Visitor address
An Fronte Diez 1
76726 Germersheim
76726 Germersheim
Building access
Lift available, wheelchair accessible
Contact
Telephone
07274 960-0
Fax
07274 960-247
Website
Opening hours
Monday to Thursday 08:30 - 12:00
Tuesday 13:45 - 16:00
Thursday 13:45 - 18:00
Friday 07:30 - 12:30
Contact person
Address
Kolpingplatz 3
76726 Germersheim
76726 Germersheim
Visitor address
An Fronte Diez 1
76726 Germersheim
76726 Germersheim
Telephone
07274 960-235
Fax
07274 960-11235
Website
Responsible for:
- Germersheim:
- Activate ID card with online ID function
- Apply for a change of address in the electronic proof of identity
- Apply for a change of address on the eID card
- Apply for a change of residence in your passport
- Apply for a new ID card when it expires
- Apply for a new identity card because of theft
- Apply for a new identity card if lost
- Apply for a passport
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for exemption from the identification requirement as a permanently disabled person who cannot move around in public
- Apply for identity card because of name change after divorce
- Apply for identity card because of other name change
- Applying for an eID card as an EU citizen
- Applying for exemption from the identification requirement for assisted persons
- Applying for exemption from the identification requirement for permanently housed persons
- Carry out declarations for the identity card
- Change of residence
- Electronic proof of identity Blocking
- Electronic proof of identity Change PIN
- Exempt from identification requirements
- Fishing licence issuance
- Have your address changed on your ID card
- Have your identity card brought up to date
- ID card Issuing information on the ID card with online ID function
- Identity card status query
- Issuing information from the population register
- Life certificate for submission to the pension insurance company Issue
- Official registration confirmation Issue
- Passport change
- Passport issue provisional
- Passport notification due to loss
- Pick up identity card
- Place of residence - registration of the sole or main residence
- Register residence
- Report the theft of your own identity card
- Reporting the loss of your own identity card
- Reporting the retrieval of your own identity card
- Residence deregistration
- Transferring driving licenses from third countries outside the European Economic Area or European Union
- Unblocking electronic proof of identity
- apply for identity card due to change of name on marriage
Address
Kolpingplatz 3
76726 Germersheim
76726 Germersheim
Visitor address
An Fronte Diez 1
76726 Germersheim
76726 Germersheim
Telephone
07274 960-224
Website
Responsible for:
- Germersheim:
- Activate ID card with online ID function
- Apply for a change of address in the electronic proof of identity
- Apply for a change of address on the eID card
- Apply for a change of residence in your passport
- Apply for a new ID card when it expires
- Apply for a new identity card because of theft
- Apply for a new identity card if lost
- Apply for a passport
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for exemption from the identification requirement as a permanently disabled person who cannot move around in public
- Apply for identity card because of name change after divorce
- Apply for identity card because of other name change
- Applying for an eID card as an EU citizen
- Applying for exemption from the identification requirement for assisted persons
- Applying for exemption from the identification requirement for permanently housed persons
- Budget certificate
- Carry out declarations for the identity card
- Change of residence
- Electronic proof of identity Blocking
- Electronic proof of identity Change PIN
- Exempt from identification requirements
- Fishing licence issuance
- Have your address changed on your ID card
- Have your identity card brought up to date
- ID card Issuing information on the ID card with online ID function
- Identity card status query
- Issuing information from the population register
- Life certificate for submission to the pension insurance company Issue
- Official registration confirmation Issue
- Passport change
- Passport issue provisional
- Passport notification due to loss
- Pick up identity card
- Place of residence - registration of the sole or main residence
- Register residence
- Report the theft of your own identity card
- Reporting the loss of your own identity card
- Reporting the retrieval of your own identity card
- Residence deregistration
- Transferring driving licenses from third countries outside the European Economic Area or European Union
- Unblocking electronic proof of identity
- apply for identity card due to change of name on marriage
Visitor address
An Fronte Diez 1
76726 Germersheim
76726 Germersheim
Address
Kolpingplatz 3
76726 Germersheim
76726 Germersheim
Telephone
07274 960-234
Fax
07274 960-11234
Website
Responsible for:
- Germersheim:
- Activate ID card with online ID function
- Apply for a change of address in the electronic proof of identity
- Apply for a change of address on the eID card
- Apply for a change of residence in your passport
- Apply for a new ID card when it expires
- Apply for a new identity card because of theft
- Apply for a new identity card if lost
- Apply for a passport
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for exemption from the identification requirement as a permanently disabled person who cannot move around in public
- Apply for identity card because of name change after divorce
- Apply for identity card because of other name change
- Applying for an eID card as an EU citizen
- Applying for exemption from the identification requirement for assisted persons
- Applying for exemption from the identification requirement for permanently housed persons
- Budget certificate
- Carry out declarations for the identity card
- Change of residence
- Electronic proof of identity Blocking
- Electronic proof of identity Change PIN
- Exempt from identification requirements
- Fishing licence issuance
- Have your address changed on your ID card
- Have your identity card brought up to date
- ID card Issuing information on the ID card with online ID function
- Identity card status query
- Issuing information from the population register
- Life certificate for submission to the pension insurance company Issue
- Official registration confirmation Issue
- Passport change
- Passport issue provisional
- Passport notification due to loss
- Pick up identity card
- Place of residence - registration of the sole or main residence
- Register residence
- Report the theft of your own identity card
- Reporting the loss of your own identity card
- Reporting the retrieval of your own identity card
- Residence deregistration
- Transferring driving licenses from third countries outside the European Economic Area or European Union
- Unblocking electronic proof of identity
- apply for identity card due to change of name on marriage
Address
Kolpingplatz 3
76726 Germersheim
76726 Germersheim
Visitor address
An Fronte Diez 1
76726 Germersheim
76726 Germersheim
Telephone
07274 960-233
Website
Responsible for:
- Germersheim:
- Activate ID card with online ID function
- Apply for a change of address in the electronic proof of identity
- Apply for a change of address on the eID card
- Apply for a change of residence in your passport
- Apply for a new ID card when it expires
- Apply for a new identity card because of theft
- Apply for a new identity card if lost
- Apply for a passport
- Apply for a temporary identity card
- Apply for an identity card
- Apply for an identity card as a person under 16
- Apply for an identity card for the first time
- Apply for exemption from the identification requirement as a permanently disabled person who cannot move around in public
- Apply for identity card because of name change after divorce
- Apply for identity card because of other name change
- Applying for an eID card as an EU citizen
- Applying for exemption from the identification requirement for assisted persons
- Applying for exemption from the identification requirement for permanently housed persons
- Budget certificate
- Carry out declarations for the identity card
- Change of residence
- Electronic proof of identity Blocking
- Electronic proof of identity Change PIN
- Exempt from identification requirements
- Fishing licence issuance
- Have your address changed on your ID card
- Have your identity card brought up to date
- ID card Issuing information on the ID card with online ID function
- Identity card status query
- Issuing information from the population register
- Life certificate for submission to the pension insurance company Issue
- Official registration confirmation Issue
- Passport change
- Passport issue provisional
- Passport notification due to loss
- Pick up identity card
- Place of residence - registration of the sole or main residence
- Register residence
- Report the theft of your own identity card
- Reporting the loss of your own identity card
- Reporting the retrieval of your own identity card
- Residence deregistration
- Transferring driving licenses from third countries outside the European Economic Area or European Union
- Unblocking electronic proof of identity
- apply for identity card due to change of name on marriage
Forms
Collection of identity documents