Always obtain a doctor's prescription before you make use of therapeutic products.
If you have made a co-payment, you can submit the co-payment receipt online or by post.
Online service:
- Call up the online service.
- You will be guided through the procedure on the accident insurance service portal.
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You can log in.
- If you would like to receive a reply from your Berufsgenossenschaft or accident insurance fund in the mailbox of your BundID account or My Company Account, you must have an account and authenticate yourself.
- If you would like to receive the reply by post, you can continue without registering.
- Select your responsible employers' liability insurance association or accident insurance fund or find them using the industry search.
- Upload the required documents.
- Complete the online form and send it off.
- Your notification will be automatically forwarded to your employers' liability insurance association or accident insurance fund.
- You will receive feedback via the desired channel.
Online service of your employers' liability insurance association or accident insurance fund:
- If you have access to the portal of your employers' liability insurance association or accident insurance fund, you can also submit the notification electronically there if necessary.
Message by post:
- Send an informal letter to your employers' liability insurance association or accident insurance fund.
- Make sure you provide the required information and enclose the necessary documents.