Report benefits from statutory accident insurance and expenses for property damage in the event of emergency aid

You can apply for assistance benefits online or by post.

Online service:

• Call up the online service.
• You will be guided through the procedure on the accident insurance service portal.
• You can log in.
  • If you would like to receive a reply from your Berufsgenossenschaft or accident insurance fund in the mailbox of your BundID account or My Company Account, you must have an account and authenticate yourself.
  • If you would like to receive the reply by post, you can continue without registering.
• Select your responsible employers' liability insurance association or accident insurance fund or find them using the industry search.
• Upload the required documents.
• Complete the online form and send it off.
• Your notification will be automatically forwarded to your employers' liability insurance association or accident insurance fund.
• You will receive feedback via the desired channel.

Online service of your employers' liability insurance association or accident insurance fund:

• If you have access to the portal of your employers' liability insurance association or accident insurance fund, you can also submit the notification electronically there if necessary.

Message by post:

• Send an informal letter to your employers' liability insurance association or accident insurance fund.
• Make sure you provide the required information and enclose the necessary documents.

You have:

• pursued or arrested a person who is committing or has committed a criminal offense, or
• personally intervened to protect a person who was unlawfully attacked or
• provided assistance in the event of an accident or common danger or emergency, or
• rescued another person from considerable present danger to their health or
• were called upon by a public institution such as the police or fire department to provide assistance

and have thereby

• suffered damage to health or
• suffered damage to health or property.

• Detailed description of the facts of the case (memory record)
• If applicable, sketches, photos, names and addresses of witnesses and the like
• Documents with file numbers of involved authorities such as police, public prosecutor's office, pension office, etc.
• Proof or invoices for material damage incurred
• If applicable: first aid card issued by the fire department, police or chaplain at the scene of the accident. This only applies in some federal states, for example Berlin, Hesse and North Rhine-Westphalia.

There are no costs.

There is no deadline.

• § Section 2 (1) numbers 11a, 13a and c and (3) sentence 5 of the Seventh Book of the German Social Code (SGB VII)
• § Section 13 of the Seventh Book of the German Social Code (SGB VII)
• § Section 94 of the Seventh Book of the German Social Code (SGB VII) in conjunction with the respective statutes of the relevant employers' liability insurance associations and accident insurance funds

• Appeal
• Detailed information on how to lodge an appeal can be found in the notification from your employer's liability insurance association or accident insurance fund.

Forms available: No

Written form required: No

Informal application possible: Yes

Personal appearance necessary: No

Online services available: Yes

06.01.2023